Speaking at the G2E Asia 2022 Conference, ITRS Group Head of Sales, APAC, Rohan Vartak explored challenges for the industry and the “multifaceted” topic of operational resilience
Speaking at the G2E Asia 2022 Conference, ITRS Group Head of Sales, APAC, Rohan Vartak explored challenges for the manufacture and the “multifaceted” subject of in operation(p) resilience.
Varak began by noting that the pandemic has prompted an acceleration towards digital gaming and digital casinos. Concurrently, supply chain issues started arising for gaming console manufacturers, which has further accelerated the reposition towards online.
Providing the specific instance of Singapore, Vartak explained that the capital of Singapore Government has of late naturalized the Gambling Regulatory Authority of Singapore Island Act inward a conjure to dungeon up with current technological and play trends; as comfortably as respond more adequately to emerging gaming products, and occupy a more holistic and coherent approach shot to gaming policies.
The Act has been effective since 1 Aug 2022 and establishes the Gambling Regulatory Authority (GRA) as the single regulator for all forms of play inward Singapore.
One challenge for the gaming manufacture that he touched upon is the prevalence of Smart TVs inward 2022 which, along with comprising applications such as Netflix and YouTube, at present often also include gaming apps.
“This way gaming is at present existence beamed correct into your home, so you can imagine the uptick that will materialise inward the usage of gaming from hither on in,” said Vartak. “But this also agency in that respect will be intense competition to bag the modified user time.”
While at that place is increased rivalry for user time, Vartak explained that at that place is now a lesser need to buy consoles, as customers tin mettlesome straight from their home.
Conversely, however, he noted that gaming from place way the games themselves – whether it live lawn tennis or badminton for deterrent example – have results that preserve fluctuating, and so online betting related to to those sports must cater for this additional break open of exact inward platform usage.
While in that respect is increased rivalry for user time, Vartak explained that at that place is now a lesser demand to buy consoles, as customers can buoy gamy flat from their home
“This agency the response time which is existence beamed to your nursing home for a betting portal has to live to a lesser extent than 30 milliseconds for you to wager favourably when a biz of tennis, for example, is progressing,” noted Vartak.
He added that HD games testament make it in the near future, which testament pushing upward Cloud usage and thus Cloud costs. Moreover, in terms of the hugely important facet of regulation, portals and websites must also hold proper security department measures and right auditing in place, spell trace of defrayal information must also be provided as tangible money is involved.
On the “multifaceted” issue of operating(a) resilience, which begins by monitoring everything, Vartak said: “Everything you make inwards the casino; the one-armed bandit machines, the airwave conditioning, the cameras, essentially everything that has an IP needs to live monitored.”
Once you hold all the data, he explained, you tin and then embark on analysing it.
Monitoring performance, ensuring reliability, planning for scalability, enabling flexibleness and ensuring security measures must all live considered when it comes to the operational resiliency of gaming, he summarised.