UPDATE: Uber Eats has paused onboarding any new restaurants in the Las Vegas region as it investigates the claims brought to its attending by the followers report. The companionship has also place upwardly an email, ubereatsvegas@uber.com, for restaurants and their patrons to account any suspected impersonation on its app in the future.
EARLIER: If you tell dinner to your Las Vegas hotel room, it may make been prepared past scammers. Nearly 20 impostor listings hold been found posing as well-thought-of Sin City restaurants on Uber Eats, Grubhub, and other food-delivery apps.
These include listings for Esther’s Kitchen, Gaetano’s Ristorante, Manizza’s Pizza, Solamente Pizza, and Brooklyn’s Best Pizza & Pasta on Uber Eats — restaurants that don’t redeem via Uber Eats.
“How tin can you permit businesses to live impersonated and damage people’s reputations on your platform?” Esther’s Kitchen chef-owner St. James the Apostle Trees, a 2020 William James Beard Award nominee, asked Uber Eats inward a Facebook stake this week. “I wonderment which one of my attorney friends wants to sue a hulk companion for allowing scraps restaurants to portray the concern that i built from the earth up?”
Impasta Syndrome
The best right smart to protect yourself is either to speech sound the list listed on a restaurant’s legit net page and require if they pitch via the app you require to use, or, yet more simply, to cross-check the reference on the delivery app with the i listed on Yelp, where it’s a good thought to always retard a restaurant’s reviews number 1 anyway.
For instance, the existent Esther’s Kitchen is located at 1131 S. Main St. inward downtown Las Vegas. Esther’s Italian Pasta Kitchen, the impostor call on Uber Eats, listed its turn to as 10890 S. Eastern Ave., Suite 107, in Henderson. That’s the physical name and address of a eating house called NY Pizza & Bagel Cafe.
The accost listed on Uber Eats for Gaetano’s Ristorante — a well-thought-of family-owned ecesis serving Henderson, Nev. for 20 years — matched the Chinatown speak of Boss Pizza, a articulate with only if 1.5 Yelp stars. Its destination was also featured inward the impostor itemization for Solamente Pizza.
The two paragraphs you just record were written in the past tense because their impostor listings were removed as of Friday forenoon after reports virtually them, and other burlesque eatery listings on Grubhub, appeared on KVVU-TV/Las Vegas and in the Las Vegas Review-Journal on Thursday.
However, Uber Eats still lists a “Shanghai Taste Handmade Dumplings & Asiatic Cuisine” at 14 Pacific Ocean Ave. inward Henderson. That happens to follow the name and address of a Chinese eating house called Rose Garden.
Uber Eats also lists a Shanghai Taste Noodle at 4075 S. Victoria de Durango Drive #106, which is the speak of Beijing dialect Garden.
The existent ShangHai Taste, at 4266 W. Spring Mountain Road, #104A, is a pop Chinatown restaurant known for xiao long bao dumplings prepared by chef Jimmy Li, a 2023 James II Beard Award semifinalist.
Zero Recourse Meal
Other than a biz of legal whack-a-mole, the spoofed restaurants don’t have practically recourse. They tin hold an attorney blast away a cease-and-desist order, which testament usually ensue inward the postiche listing’s removal.
If the impostor ne'er poses as the same eatery on the same weapons platform again, no further effectual activity is potential to be effective.
If you would same to avoid other scams in Las Vegas, contain come out our heel of the quintuplet biggest ones.
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